A big 'hello' to convenience for iPhone users as United Airlines breaks new ground, becoming the first U.S. airline to support Live Activities on iPhone. The feature allows customers to access their boarding pass, gate, seat number, and real-time countdown to departure without even opening the United app - talk about a time-saver!
With customers checking their mobile boarding passes and flight status nearly 800,000 times daily, United caters to the digital generation. "Live Activities puts all the flight information you need right at your fingertips," said Linda Jojo, Chief Customer Officer for United. A quick glance at the iPhone screen gives passengers details such as flight number, on-time status, estimated departure and arrival times, and much more.
Live Activities also allows customers to open their boarding pass directly for an easy security check-in or flight boarding experience. They can check departure and arrival gates, pre- and in-flight countdowns, and baggage carousel information right from their screen.
All of these features are set to roll out widely by the end of May. However, passengers must ensure their iPhone is running on iOS 16.1 or later, and their United app is up to date to experience these convenient additions.
United has been at the forefront of technology advancements, regularly rolling out industry-leading app features. Some of these include the Agent on Demand tool, United Map Search for personalized flight shopping, the Travel Ready Center to help customers prepare for their travel, and the Terminal Guide providing personalized day-of instructions to navigate through the airport.
The United mobile app, with up to three million daily users, continues to set benchmarks for its accessibility, personalization options, and improved navigation. The latest feature is a testament to United's commitment to making their customers' travel journey more effortless. For more information, download the United mobile app here.
"We think [customers] are going to love it, especially during a busy travel season," Jojo added. So gear up for summer, flyers! Your iPhone just became your personal travel assistant, thanks to United.
United is introducing the Live Activities feature for iPhone users. This will allow passengers to access real-time information like boarding pass details, gate and seat numbers, and a countdown clock to departure time without opening the United app.
United is implementing the Live Activities feature to make it even easier and quicker for passengers to receive timely updates and important flight details. The feature is expected to save passengers a lot of time, especially during the busy travel season.
To use the Live Activities feature, make sure that your iPhone is running iOS 16.1 or later and your United app is up to date. You can then access real-time flight updates, flight details and alerts right on your Lock Screen or in the Dynamic Island on iPhone 14 Pro and iPhone 14 Pro Max.
With a quick glance at your iPhone screen, you can get details like the flight number, on-time status, inbound aircraft status, estimated departure and arrival times, and more in the Live Activity on the Lock Screen or the Dynamic Island when expanded. You can also see departure and arrival gates, pre- and in-flight countdowns, and baggage carousel information.
The Live Activities feature is being rolled out to United passengers and is expected to be widely available by the end of May 2023.
