Singapore Airlines has announced a revision to its in-flight service protocols, including the suspension of meal service when the seatbelt sign is illuminated and a requirement for crew members to remain seated during such times. This change comes in response to a severe turbulence incident on May 21, which led to significant injuries and one fatality.
The incident occurred on Flight 321, a Boeing 777 traveling from London to Singapore with 211 passengers and 18 crew members on board. The aircraft encountered severe turbulence over Myanmar, necessitating an emergency diversion to Bangkok. Following the landing, 44 passengers and two crew members were hospitalized in Bangkok.
Adinun Kittiratanapaibool, head of Samitivej Srinakarin Hospital in Bangkok, reported that 22 of the passengers sustained spinal injuries, with six in critical condition. As of Friday, several of the injured remain under medical care.
Singapore Airlines emphasized its commitment to passenger and crew safety, stating, "We will continue to review our processes as the safety of our passengers and crew is of utmost importance."
