Ontario International Airport (ONT) has once again demonstrated its commitment to excellence, winning two major awards in the travel food-and-beverage sector. The accolades were presented at the Airport Food & Beverage (FAB) + Hospitality Conference, organized by The Moodie Davitt Report.
Celebrating Excellence in Airport Hospitality
ONT received top honors, winning regional first place in the category of Best Airport Bar/Pub of the Year among airports in the Americas and the Caribbean. Additionally, the airport earned international "highly commended" recognition in the Customer/Hospitality Initiative of the Year category. The awards were announced Wednesday night, June 26, at the FAB conference, held at the Ontario Convention Center.
Elisa Grey, chief revenue management officer for the Ontario International Airport Authority, expressed pride in the airport's achievements: "We are thrilled to earn two coveted FAB awards, but even more excited about the response we've gotten from our customers about the enhanced amenities we've added to both of our passenger terminals. Brewery X is a great example of the commitment our entire ONT team has made to creating an enjoyable and memorable traveler."
Brewery X: A Unique Partnership
Ontario International Airport was recognized for its innovative partnership with Brewery X, a popular craft brewer that recently opened a location inside Terminal 2. This collaboration has elevated the airport's dining experience by introducing the first TopGolf simulator at any airport worldwide. Chris Pennington, owner and operator of Brewery X, highlighted the success of the partnership: "Our partnership with Ontario International Airport has been a great one, and it has been an absolute delight to serve travelers with our variety of menu items. We thank FAB and Moodie Davitt for this tremendous honor."
Ongoing Recognition and Achievements
These awards add to ONT's growing list of accolades, which include honors from Airports Council International-North America, international NYX awards, and Telly Awards for online commercials. The airport also boasts a national Great Place to Work designation and ranked No. 1 among all airports in California in the J.D. Power 2023 North America Airport Satisfaction Study.